Insurance Companies

The State Corporation Commission’s Bureau of Insurance (Bureau) regulates insurance companies and investigates insurance complaints. The Bureau’s web site contains information about the Bureau, instructions for filing a consumer complaint, and instructions for downloading consumer publications.

Contact information for the Bureau is below:

SCC's Bureau of Insurance

(Main number): Toll free in VA: 1-800-552-7945

(Life & Health): (804) 371-9691

(Property & Casualty): (804) 371-9185


For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.  Our business hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.