Do Not Call Registry
The Federal Trade Commission (FTC) administers the National Do Not Call Registry. You can register your home or mobile phone for free. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint with the FTC.
Click on the link below to register, verify registration of a number or file a complaint:
FTC Do Not Call Registry - www.donotcall.gov
To Register By Phone – Call from number you wish to register:
Toll Free: 1-888-382-1222
TTY: Toll Free: 1-866-290-4236
Complaints filed online with the FTC are routinely reviewed by law enforcement agencies to determine whether a pattern or practice of violations of the National Do Not Call Registry is occurring. The National Do Not Call Registry can be enforced by the FTC, the Federal Communications Commission (FCC), and the Virginia Attorney General's Office among other governmental entities.
Virginia also has a law that provides additional protections to Virginia citizens concerning the calls they receive - the Virginia Telephone Privacy Protection Act, §§ 59.1-510 to § 59.1-518. Among other provisions, the act requires that "No telephone solicitor shall initiate, or cause to be initiated, a telephone solicitation call to a telephone number on the National Do Not Call Registry maintained by the federal government pursuant to the Telemarketing Sales Rule, 16 C.F.R. Part 310, and 47 C.F.R. § 64.1200.”
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If you have requested to be placed on a company's own "Do Not Call" list and that company calls you again, you may file a complaint with our office. You may also file a complaint regarding suspected telemarketing fraud with our office.