Jason S. Miyares
Attorney General of Virginia

Scam Alerts


~ Herring, DMV warn Virginians in the wake of massive flooding caused by Hurricane Florence to inspect vehicles closely for water damage before purchasing ~

RICHMOND (October 4, 2018) – Attorney General Mark R. Herring and the Virginia Department of Motor Vehicles (DMV) are urging consumers in the market for a new or used car to be on the lookout for vehicles with water damage in the wake of flooding caused by Hurricane Florence that has damaged or destroyed countless vehicles.


"Virginians should always be cautious when purchasing a used car directly from another individual, but especially after devastating natural disasters like Hurricane Florence,” said Attorney General Herring. "Before purchasing a vehicle from another individual, make sure to have it checked out by a trusted mechanic and look for any signs of water damage. Above all, trust your instincts – if something seems too easy or good to be true, that means it probably is.”


"Water damage is a serious safety issue,” DMV Commissioner Richard D. Holcomb said. "Often, the dangers of water damage are hidden beyond visible signs like mold and rust. Electrical systems could erode and fail over time. Computer sensors could be damaged and safety protections like air bags could fail in a crash.”


State law requires water damage to be reported on a vehicle's title; however, dishonest sellers can find ways to circumvent these requirements, putting buyers at risk. If a vehicle is branded as non-repairable, the vehicle cannot be titled in Virginia, but a non-repairable car could be titled in another state. If a Virginian purchases that car and tries to title it in Virginia, the vehicle's history would show it as non-repairable and the customer couldn't obtain a title.


Virginia Code § 46.2-624 requires insurance companies to report to DMV when they have paid a claim of $3,500 or more on a vehicle due to water damage. Insurers are required to notify DMV of such water damage, even if the owner intends to continue driving the vehicle.


One tool consumers can use to check a vehicle's history is the National Motor Vehicle Title Information System (NMVTIS). By centralizing national title records, NMVTIS can help customers take extra precautions to identify flood-damaged, stolen or otherwise unsafe vehicles prior to titling.


Prior to purchase, a customer can submit the vehicle's make, model and vehicle identification number (VIN) and DMV will produce a Prospective Purchaser Inquiry (PPI) summary about the vehicle. The PPI summary comes from Virginia DMV records only and does not contain personal information about the vehicle's previous owners. The fee for the service is $12 per vehicle. This service is available online or by visiting a DMV office.


While there is no sure method to test for vehicle flood damage, here are several inspection tips that may help detect significant water damage:

  • Examine the interior and the engine compartment for evidence of water and grit from suspected submersion.
  • Check for recently shampooed carpet, and check under the floorboard carpet for water residue or stain marks from evaporated water not related to air-conditioning pan leaks.
  • Look for rusting on the inside of the car and under interior carpeting, and visually inspect all interior upholstery and door panels for evidence of fading.
  • Check under the dashboard for dried mud and residue, and note any evidence of mold or a musty odor in the upholstery, carpet or trunk.
  • Check for rust on screws in the console or other areas where water would not reach unless submerged.
  • Check for mud or grit in alternator crevices, behind wiring harnesses, and around the small recesses of starter motors, power-steering pumps and relays.
  • Complete a detailed inspection of the electrical wiring system, looking for rusted components, water residue or suspicious corrosion.
  • Inspect the undercarriage or other components for evidence of rust and flaking metal that would not normally be associated with late-model vehicles.
  • Ask a lot of questions and be thorough. Trust your instincts: if you don't like the answers or the deal sounds too good to be true, walk away.   


While these inspection suggestions will not detect flood damage in every case, they do provide some information to protect consumers from purchasing a vehicle damaged by floodwaters. If you are purchasing a used vehicle, always consider having it inspected by a mechanic.