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ATTORNEY GENERAL HERRING ENCOURAGES VIRGINIANS TO KNOW THEIR RIGHTS DURING NATIONAL CONSUMER PROTECTION WEEK
~ Throughout the week, Attorney General Herring will have a special focus on consumer education and enforcement actions by his Consumer Protection Section ~
RICHMOND(March 1, 2020)—From March 2-6, Attorney General Mark R. Herring and his Consumer Protection Section will mark National Consumer Protection Week with a weeklong campaign to help Virginians understand their rights as consumers, and to help Virginia businesses understand their responsibilities to their customers. Each day, Attorney General Herring will highlight a common consumer protection challenge and ways that Virginians can protect themselves and their hard-earned money:
Monday – What can the OAG Consumer Protection Section do for you?
Tuesday – Student debt; AG Herring's ongoing fight to hold pharmaceutical companies accountable for the opioid crisis
Wednesday – Veterans' consumer protection issues; News on deceptive charity that purported to help veterans
Thursday – Predatory lending including payday loans, online, car title, and open-end loans
Friday – Scams and frauds, in-person, online, or on the phone
"Consumer protection has been one of my top priorities as your attorney general, whether that's warning consumers about a current scam, protecting veterans from illegal debt collection, protecting student borrowers from fraudulent for-profit schools, or warning financially vulnerable Virginians about the dangers of predatory loans,” said Attorney General Herring. "Unfortunately, we have seen the Trump Administration continue to shirk its responsibility to protect consumers on the federal level, making it even more important for my team and me to pick up the slack at the state level. I will continue to make sure that Virginia consumers have all the tools and information they need in order to protect themselves from fraudulent, abusive, or illegal business practices.”
During Attorney General Herring's administration, his Consumer Protection Section has recovered more than $323 million in relief for consumers and payments from violators and transferred more than $55 million to the Commonwealth's General Fund.
In November 2016, Attorney General Herring announced the completion of a reorganization of his Consumer Protection Section to more efficiently and effectively enforce Virginia's consumer protection laws, provide exceptional customer service in resolving complaints and disputes, and provide robust consumer education to keep Virginians from being victimized by fraud, scams, or illegal or abusive business practices.
Virginians who have a question, concern, or complaint about a consumer matter should contact Attorney General Herring's Consumer Protection Section:
- By phone: (800) 552-9963
- By email:
- Online Contact Form/Online Complaint Form
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