Commonwealth of Virginia
Office of the Attorney General

Mark Herring
Attorney General

202 North Ninth Street
Richmond, Virginia 23219

 

For media inquiries only, contact:  
Michael Kelly, Director of Communications
Phone: (804)786-5874 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

HERRING ENCOURAGES VIRGINIANS TO KNOW THEIR RIGHTS DURING NATIONAL CONSUMER PROTECTION WEEK

~ Throughout the week, Attorney General Herring will have a special focus on consumer education and enforcement actions by his Consumer Protection Section ~

RICHMOND (March 3, 2019) - From March 3-9, Attorney General Mark R. Herring and his Consumer Protection Section will use National Consumer Protection Week to help Virginians understand their rights as consumers, and to help Virginia businesses understand their responsibilities to their customers. Each day will highlight a common consumer protection challenge and ways that Virginians can protect themselves and their hard-earned money:

 

Monday - What can the OAG Consumer Protection Section do for you?

 

Tuesday - Environmental consumer protection; Student debt

 

Wednesday - Veterans consumer protection issues

 

Thursday - Predatory lending including payday loans, online, car title, and open-end loans; Tech support scams

 

Friday - Scams and frauds, in-person, online, or on the phone; News on an enforcement action involving a scam targeting small businesses

 

"Consumer protection continues to be a top priority for me as attorney general, whether it's warning financially vulnerable Virginians about the dangers of predatory loans, protecting veterans from illegal debt collection, or protecting students from fraudulent for-profit schools," said Attorney General Herring. "As the Trump Administration pulls back on federal consumer protection efforts, it's even more important for us to pick up the slack at the state level and make sure consumers have the information that they need to protect themselves from fraudulent, abusive or illegal business practices."

 

During Attorney General Herring's administration, his Consumer Protection Section has recovered more than $292 million in relief for consumers and payments from violators and transferred more than $33 million to the Commonwealth's General Fund.

 

In November 2016, Attorney General Herring completed a reorganization of his Consumer Protection Section to more efficiently and effectively enforce Virginia's consumer protection laws, provide exceptional customer service in resolving complaints and disputes, and provide robust consumer education to keep Virginians from being victimized by fraud, scams, or illegal or abusive business practices.

Virginians who have a question, concern, or complaint about a consumer matter should contact Attorney General Herring's Consumer Protection Section:

  • By phone: (800) 552-9963
  • By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Online Contact Form/Online Complaint Form

 

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