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Image of the Virginia AG Seal

Commonwealth of Virginia
Office of the Attorney General

Mark Herring
Attorney General

202 North Ninth Street
Richmond, Virginia 23219

 

For media inquiries only, contact:  
Michael Kelly, Director of Communications
Phone: (804)786-5874 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

HERRING TO ENCOURAGE VIRGINIANS TO KNOW THEIR RIGHTS DURING NATIONAL CONSUMER PROTECTION WEEK

~ Throughout the week, Attorney General Herring will have a special focus on consumer education and enforcement actions by his Consumer Protection Section ~

RICHMOND(March 2, 2018)-From March 4-10, Attorney General Mark R. Herring and his Consumer Protection Section will mark National Consumer Protection Week with a week-long campaign to help Virginians understand their rights as consumers, and to help Virginia businesses understand their responsibilities to their customers. Each day, Attorney General Herring will highlight a common consumer protection challenge and ways that Virginians can protect themselves and their hard-earned money:

 

Monday-What can the OAG Consumer Protection Section do for you?

 

Tuesday-Pawn shops

 

Wednesday-News on a major enforcement action; Veterans' consumer protection issues

 

Thursday-Predatory lending including payday loans, online, car title, and open-end loans

 

Friday-Scams and frauds, in-person, online, or on the phone

 

"Consumer protection has been a real focus of my time as attorney general, whether it's protecting veterans from illegal debt collection, protecting students from fraudulent for-profit schools, or warning financially vulnerable Virginians about the dangers of predatory loans," said Attorney General Herring. "With President Trump and Mick Mulvaney systematically dismantling federal consumer protection efforts, it's even more important that we pick up the slack at the state level and arm consumers with information to protect themselves from abusive, deceptive, or illegal business practices."

 

During Attorney General Herring's administration, his Consumer Protection Section has recovered more than $240 million in relief for consumers and payments from violators and transferred more than $28.6 million to the Commonwealth's General Fund.

 

In November 2016, Attorney General Herring announced the completion of a reorganization of his Consumer Protection Section to more efficiently and effectively enforce Virginia's consumer protection laws, provide exceptional customer service in resolving complaints and disputes, and provide robust consumer education to keep Virginians from being victimized by fraud, scams, or illegal or abusive business practices.

 

Virginians who have a question, concern, or complaint about a consumer matter should contact Attorney General Herring's Consumer Protection Section:

  • By phone: (800) 552-9963
  • By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Online Complaint Form
  • Online Contact Form

 

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